Public Support URL
Regional Rail Intel Support
Regional Rail Intel helps commuters across NJ Transit, LIRR, and Metro-North save routines, compare trains, inspect station boards, and check live trip details before leaving.
App Store support page
This page includes the public support contact for Regional Rail Intel and is ready to use as the Support URL in App Store Connect.
Contact
Reach Hashing LLC
What The App Does
Core features
Save routine trips so the app can surface the best train and nearby alternatives.
Check live departures for any supported station across NJT, LIRR, and Metro-North.
Inspect stops, route maps, line status, rider signals, and recent performance.
Troubleshooting
No commute recommendations
- Confirm onboarding is complete and at least one commute is saved.
- Pull to refresh on Home.
- Try again during active service hours for your route.
Troubleshooting
Station board or trip detail looks empty
- Check your network connection.
- Pull to refresh.
- Service data may be temporarily stale if an upstream feed is delayed.
Troubleshooting
Notifications are not arriving
- Open Settings in the app and confirm notifications are enabled.
- Allow notification permission in iPhone Settings.
- Check Focus and system notification settings.
Troubleshooting
Rider reports did not submit
- Check your network connection.
- Try again later if you submitted several reports recently.
App Review note
Regional Rail Intel does not require sign-in and does not require a demo account.